Shipping
Regular orders and rush handling will be processed and shipped out within 24 hours with the exception of orders placed Friday after 3 pm EST, or orders received during the weekend or Holidays. These orders will be processed the next business day.
SPICE COSMETICZ BY QUEENIE is not responsible for lost or stolen items that say delivered. Please contact the shipping carrier should this occur. In the event that there is a failed delivery due to an insufficient address or wrong address imputed, the customer must pay the redelivery shipping fee. Once package has been shipped, all shipping fees are non-refundable.
PROCESSING TIME
Please allow 1 to 2 business days processing time for your order to be shipped. During holidays or promotions, like black Friday, or cyber Monday, orders may need increase processing time.
Although rare, we may experience closures due to severe weather. We often experience hurricanes, power outages, tornado warnings in Houston, Texas, therefore, there may be a delay in order processing if/and such weather occurs. Orders are shipped Monday through Friday. Orders placed after 12:30pm will ship the following business day.
Our business will be closed on the following days:
- Christmas Eve/Christmas Day
- New Year Eve/New Year Day
- Mardi Gras (Fat Tuesday)
- Good Friday
- Easter
- Juneteenth
- Labor Day
- Thanksgiving Day
*Please note, these days are subject to change